Hi welcome to our queue status demo
Here we show you how to close the chat if all agents are logged out or in pause.
Sorry we are closed
Parameters returned from queue status
- AgentsInPause
- AgentsLoggedIn
- AgentsReady
- AgentsUnavailable
- AlarmFlag
- CallsAnsweredToday
- CallsAnsweredWithinSla
- CallsOfferedToday
- CiqsAnsweredToday
- CiqsOfferedToday
- Description: "Chat"
- Id: 303
- OpenForWebAccess: true
- QueueSize
- QueueSizeCiq
- QueueSizePreferred
- Sla
- UnblockedLoggedIn
- UnblockedUnavailable
- WaitTimeAverage
- WaitTimeMax